Front Office Manager

Front Office Manager

Job Description

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
    Train, supervise and support office staff, including receptionists, security guards and call center agents
    Schedule shifts
    Ensure timely and accurate customer service
    Handle complaints and specific customers requests
    Troubleshoot emergencies
    Monitor stock and order office supplies
    Ensure proper mail distribution

Qualification

  • Bachelor of Hotel Management (BHM)

Interview Venue

  • Ernakulam
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