Job Description

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Audit and balance reports from the day shifts
Schedule guest wake-up calls and reservations for the following day
Verify that all EOD work has been performed by other departments
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Run EOD computer functions so they are complete by the end of the shift
Prepare guest bills for next-day checkouts and process reservation cards
Balance cash drawers and record receipts
Facilitate the deposit of guests’ valuables in hotel safe

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Skills

Auditing , Accounting ,

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Qualifications

• BCom
• MCom