Job Description

Frezhminds is looking for a highly competent personality for their Star category client and Top players in the hospitality industry throughout south of India to fulfil these Roles and Responsibilities:
• Train, supervise and support office staff, including receptionists, security guards and call centre agents
• Schedule shifts.
• Ensure timely and accurate customer service.
• Ensure smooth check in and check out to the guest.
• Maintain Check in register and documents for filing GST.
• Handle complaints and specific customers requests
• Daily maintenance of Inventories.
• Troubleshoot emergencies.
• Monitor stock and order office supplies
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met
Education & other required qualification/experience/skills for the job:
• Proven work experience as a Front desk or Reception
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
Job Code: FM-FOE
Qualification: Diploma/Graduation/Post Graduation
Experience:Minimum 1 to 3 years of experience from Hotel Industry
Industry: Hospitality Industry
Work Location: Trivandrum, Munnar, Kochi, Chennai, Bangalore,
Hyderabad, Coimbatore, Trichy, Madurai, Salem, Kaniyakumari, Ooty,
Mysore, Kanchipuram, Kodaikanal.

CTC: Best in Industry

Interested candidates can send your profiles to hr-mdu@frezhminds.com

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Skills

Hospitality ,

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Qualifications

• Tourism Management / Hotel Management
• Hospital Administration
• Bachelor of Hotel Management (BHM)
• Diploma in Hospitality Management
• Diploma in Hospitality
• Diploma / Degree in Hotel Management
• Diploma in Hotel Management and Catering Technology