Job Description

Oversee all front and back of the house restaurant operations
Ensure customer satisfaction through promoting excellent service
Respond to customer complaints tactfully and professionally
Maintain quality control for all food served
Analyze staff evaluations and feedback to improve the customer’s experience
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Oversee health code compliance and sanitation standards
Look for ways to cut waste and decrease operational costs
Generate weekly, monthly, and annual reports
Train new employees and provide ongoing training for all staff

---

Skills

Communication skills ,

---

Qualifications

• Bachelor of Hotel Management (BHM)