Job Description

Dear Candidate,

Greetings from Dixitech HR Global Solutions Pvt Ltd.
We have immediate openings for CSO / Tele Sales / CSR
Job Description:
• Answer calls and respond to emails / Calls
• Handle customer inquiries both over the phone calls
• Take the customer through the sales process
• Obtain customer information
• Obtain possible customer leads
• Maintain customer/potential customer data bases
• Complete records of telephonic interactions, orders and accounts
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter new customer information into system
• update existing customer information
• Process orders, forms and applications
• Identify and handle escalate priority issues
• Follow up customer calls where necessary

Key Competencies and Skills
• verbal and written communication skills
• listening skills
• problem analysis and problem solving
• customer service orientation
• organizational skills
• attention to detail
• judgment
• adaptability
• team work
• stress tolerance

If any Candidates are interested please do revert me back with below details as requested.
Total Experience -
Relevant Experience -
Current CTC -
Expected CTC -
Notice Period -
Preferred Location –

Dear Candidate,

Greetings from Dixitech HR Global Solutions Pvt Ltd.
We have immediate openings for CSO / Tele Sales / CSR
Job Description:
• Answer calls and respond to emails / Calls
• Handle customer inquiries both over the phone calls
• Take the customer through the sales process
• Obtain customer information
• Obtain possible customer leads
• Maintain customer/potential customer data bases
• Complete records of telephonic interactions, orders and accounts
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter new customer information into system
• update existing customer information
• Process orders, forms and applications
• Identify and handle escalate priority issues
• Follow up customer calls where necessary

Key Competencies and Skills
• verbal and written communication skills
• listening skills
• problem analysis and problem solving
• customer service orientation
• organizational skills
• attention to detail
• judgment
• adaptability
• team work
• stress tolerance

If any Candidates are interested please do revert me back with below details as requested.
Total Experience -
Relevant Experience -
Current CTC -
Expected CTC -
Notice Period -
Preferred Location –
Languages Known -

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Skills

Telecaller / BPO ,

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Qualifications