Image

GIRISH CV

8921312654 gmnair3@gmail.com

Cover Letter



Professional Experience

Jul 2016 - Till Now
Manager Operations - AGA Resort pvt ltd
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Notice period : N/A Days
Over all control for the operations of the this holiday hotel as well as employee’s recruitment, staff training, operating banquet functions , running restaurant etc.Preparing the morning reports for the head office, Duty manager shifts per month which included round the clock monitoring of the whole premises and complaint handling.
Jul 2015 - Jun 2016
Manager Operations - Sabari park Trivandrum
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Over all control for the operations of the 3 star hotel as well as employee’s interviews, staff training, operating banquet functions , running restaurant Bar and other Outlets.Preparing the morning reports for the head office, Duty manager shifts per month which included round the clock monitoring of the whole premises and complaint handling.
Feb 2011 - Mar 2013
Brand Managers/Asst.Sales Managers - Al bustan al khaleeji kuwait
Industry : Consumer Durables/FMCG
My present job is achieving the monthly target for the brand range of Ethnic Food products (Rice
Mar 2009 - Sep 2010
F - Thomas holidays
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Made F
Apr 2008 - Feb 2009
F - Fortune hotels The South Park
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Over all control for the employee’s recruitment interviews, staff training, operating banquet functions running the 72 cover restaurant Bar and other Outlets.Preparing the morning reports for the head office, as I was doing 4 Night Duty manager shifts per month which included round the clock monitoring of the whole premises and complaint handling.
Mar 2003 - Mar 2008
Assistant Manager Front Office - Holiday inn UK
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Successful Team Leader to lead the whole team to run a smooth shift with least turbulences. Handling customer grievances and providing satisfactory solutions in minimum possible time. Managing a team of around 30 employees per shift and responsible for their hiring, evaluation and assessments.Assigning them tasks and motivating them to achieve high levels of customer satisfaction.Implementation of Quality Control within the system.Administering effective time management.Navigating the systematized availability of work equipments on time.Accountable to conduct night audit. (Opera )PMSWas responsible for morning we had to make sure the restaurant is open by in time for breakfast followed by lunch arrangement and dinner.Was responsible of meeting the customer for fixing the menu for their private programs and parties.Was also responsible to attend the customer and get the feedback about the foods and servicesI am also responsible for handling the staff issues and motivate them to get the best result out of them.
Jan 2010 - Jan 2020
-
Industry :

Academic Background

1999
B.A History- Calicut University

with Third grade/mark

2001
Diploma / Degree in Hotel Management- Isle of man

with A grade/mark

1999
Diploma in Hotel Management and Catering Technology- Swiss hotel management

with 71 - 75 grade/mark


Training & Certifications

No training & certification details found