Job Description

Responsibilities:
Accountable for developing and executing strategy and road map to meet and exceed planned revenue and EBITDA targets
Understand in depth the customer’s business and priorities
Assure end-to-end ownership of delivery and program management.
Build strong customer relationships, with the goal to be the ‘partner of choice’.
Maintain high level of communication and connect with customer at all levels of Management.
Supervise and mentor Associate Account Managers and/or Project Managers who run multi-phase, multi-dimensional, multi-resource projects from inception to conclusion while maintaining high customer satisfaction.
Plan capacity, develop talent and leadership pipeline to support the growth of the account and the organization.

Accountable for development and execution of strategies and plans for resourcing, training & deployment of people

Collaborate with hiring managers/Project Managers to prepare staffing strategy for meeting the opportunity pipeline.

Proactively identify and resolve issues that impact customer satisfaction, organization success or employee engagement.

Drive compliance with operational aspects of the IT services practice.

Ensure delivery of contractual commitments and adhere to Project Management Office (PMO) delivery and risk mitigation standards.

Be a role model and promote the organization’s values and culture.

Comply with all Company policies and procedures.

Key Skills
Experience and passion to run large scale engagements varying from Legacy to modern technologies.

Expertise in project management tools and methodologies, Agile software development lifecycle and problem solving.

Good Finance Management skill and hands on experience in handling multi-million P&L

Should have a strong technical background and should be able to connect different technology solutions to guide team towards right solutions

Experience managing different types of Project engagements like Fixed bid, managed outcome, product development using quantitative management

Should be able to see big picture and drive team to achieve results

Proven track record in setting up new portfolios and operations from scratch.

Monitor, control & optimize budgets, expenditures, and operating plans

Strong negotiation skills and customer exposure

Excellent written and verbal communication skills, strong presentation skills

Good team player with prior people management experience

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Skills

Financial Reporting , Financial Control , Finance Business Partner , Finance , Finance analytic skill , Chartered Accountancy ,

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Qualifications

• MCom
• BCom
• MBA Finance