Job Description

Primary Responsibilities:
• The Tele callers should attain a minimum of 180 productive calls per day
• Tele callers should convert those calls and make our Sales executives to visit them
• The Tele callers should make sure that the customer which they pitch should be a valuable customer who has more than 1 core turn over
• Minimum of 2 visit calls the Tele callers should achieve daily
• If there are any follow-ups from the customer side then it should be noted down in the dairy and it should be followed up correctly
• On each and every call they make the Tele callers should ask the customer for reference and try to make them spread word of mouth about our company
• After the customers information are provided to the Sales executives then Tele caller should follow up till the file is been collected and processed
• There is a data base of the existing customer and it should be followed-up regularly by the Tele callers
• Each and every day the Tele callers should enter the details of the calls made to the customer, how many attended, how many got converted in the productivity note
Requirements
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of Tamil & English- Mandatory. Hindi, Telugu & Malayalam –Optional.
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus

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Skills

Telecaller / BPO , Telecaller / BPO , Telecaller / BPO ,

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Qualifications

• XII Std/Plus Two (Higher Secondary)
• Bachelor of Computer Application (BCA)
• bsc
• Any Degree