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Job Description
Dear Candidate,
• Welcome customers as they arrive at the order counter
• Provide customers with the menu and suggest food items as per their preferences
• Inform customers of any special or new deals that the company has introduced
• Take orders by punching them into the POS database and repeat orders to ensure accuracy
• Take cash or process credit cards in exchange of meals sold
• Relay orders to the kitchen so that they can be prepared immediately
• Prepare orders when needed by constantly checking the order slip for accuracy
• Handle preparation of fountain drinks, shakes and ice creams
• Assemble orders and pack them in a safe manner
• Ensure that condiments such as sauces and napkins are added to the packaged food items
• Assemble meals on a tray and offer the tray to the customers eating in
• Operate fry stations and grills to handle food preparation activities
• Rotate stored food items to ensure freshness
• Discard any expired item immediately
• Ensure that order and food preparation counters are clean at all times
• Manage cleaning and maintenance activities on equipment such as ovens and grills
• Order food supplies
• Receive supplies and ensure that they are stored properly
• Handle customers’ complaints and concerns
Skills
Communication skills ,
Qualifications