Job Description

Urgent Requirement for Waiters in Ernakulam.
Duties:
1 Providing excellent wait service to ensure satisfaction

2 Taking customer orders and delivering food and beverages

3 Making menu recommendations, answering questions and sharing additional information with restaurant patrons

4 Greet and escort customers to their tables

5 Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

6 Prepare tables by setting up linens, silverware and glasses

7 Inform customers about the day’s specials

8 Offer menu recommendations upon request

9 Up-sell additional products when appropriate

10 Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

11 Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

12 Communicate order details to the Kitchen Staff

13 Serve food and drink orders

14 Check dishes and kitchenware for cleanliness and presentation and report any problems to chef

15 Arrange table settings and maintain a tidy dining area

16 Deliver checks and collect bill payments

17 Carry dirty plates, glasses and silverware to kitchen for cleaning

18 Meet with restaurant manager to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

19 Follow all relevant health department regulations

20 Provide excellent customer service to guests

21 Preparing restaurant tables with special attention to sanitation and order

22 Attending to customers upon entrance to the restaurant

23 Collaborate with other restaurant servers and kitchenstaff

24 Deal with complaints or problems with a positive attitude

25 Issue bills and accept payment

26 Promote dedication from customers

27 Operate Coffee Machine

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Skills

Waiter , Waiter / Counter Staff ,

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Qualifications

• XII Std/Plus Two (Higher Secondary)
• Diploma / Degree in Hotel Management