Job Description

The Assistant Branch Manager will play a key role in supporting the overall management and operation of the educational institute. The primary responsibilities include assisting in the planning, coordination, and execution of administrative and operational activities to ensure the smooth functioning of the branch. The Assistant Branch Manager will also be responsible for maintaining a positive and productive work environment, managing staff, students and ensuring a high level of customer satisfaction.

Key Responsibilities:

Assist in the development and implementation of operational policies and procedures.
Oversee day-to-day operations, ensuring compliance with established standards.
Monitor and optimize processes to improve efficiency and effectiveness.
Supervise and lead a team of all staff in the branch.
Conduct regular performance evaluations and provide constructive feedback.
Assist in staff training and development initiatives.
Interact with students, parents, and other stakeholders to address inquiries and concerns.
Ensure a high level of customer satisfaction by addressing issues promptly and effectively.
Assist in budget preparation and monitor branch expenses.
Collaborate with the finance department to ensure accurate financial reporting.
Collaborate with the marketing team to implement promotional activities.
Participate in local community events to promote the institute and attract new students.
Maintain accurate and up-to-date records.
Oversee the maintenance of the institute's facilities and equipment.
Qualifications and Skills:

Bachelor's degree in Business Administration, or MBA/ degree or PG in Travel and Tourism , or a related field.
Proven experience in educational administration or a similar role.
Strong organizational and leadership skills.
Excellent interpersonal and communication skills.
Proficient in Microsoft Office and other relevant software.
Ability to work collaboratively and solve problems effectively.

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Skills

Administration Work , management skills , Staff Mangement ,

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Qualifications

• Bachelor of Business Administration (BBA)
• Master of Tourism Administration
• MBA