Job Description

This role provides front-line email and live chat support for self-service clients in the network. In this role, you have to develop an understanding of affiliate marketing, of systems used to serve our clients, and of publisher and advertiser business models.

Responsibilities:

Respond to written support questions during hours of operation
Respond to live chat support questions
Report and verify User Interface bugs to the Product team
Provide recommendations for Support Center topics and internal documentation updates to US team members
Qualifications
0-2 years
A graduate in any discipline
Strong customer service skills
Excellent written and interpersonal skills
Live chat experience preferred
Ability to collaborate with the team
Strong problem solving, analytical and follow-through skills
Basic knowledge of Affiliate Marketing
Experience in direct client interaction
Passion towards learning digital marketing
A quick learner and a curiosity quotient

WHATSAPP YOUR CV ON (+9I-76-17-57-33-20 ) HR TEAM

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Skills

Customer Service , Customer Relations , Customer Care ,

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Qualifications

• Bachelor of Education (BEd)