Job Description

• The Centre In-Charge has to allocate the work properly to their juniors.
• Academy objectives are to be achieved with the available resources.
• Student’s query is to be properly recorded and to be reported to the operation head depending on the nature of query.
• Reports to be made and submitted to the operation In-Charge within the 2nd of the next month.
NOTE: Reports will contain the following heads:
• Staff details number of days present, leave taken etc
• Stationery requirement
• Registers maintained by the centers to be updated timely. Registers of the following to be maintained by the centers:
• Petty Cash
• Attendance.
• Module
• Miscellaneous
• Center Head has to inform operations head about the study materials printed from center on a daily basis.
• Work allocated to all the subordinates to be checked and actions to be taken if the same is not completed. Operations head to be intimated about the discrepancies.
• Batches as announced should be informed to students.
• Summary of reports received from center to be submitted to the operations head on a monthly /weekly/daily basis as stated.
• Manager shall report to the operations head about the modules received and how the modules got distributed. Report to be made and submitted to higher management by 2ndof every month.
• Center Head should focus on conversion of enquiries into admission.
• Center change & Refund process of the student has to be taken care of, if any.
• Missed classes’ statement to be taken from center and classes to be kept accordingly.
• Manager needs to keep the Notice Board updated at all times.
• Centers problems to be addressed as and when needed and a weekly report has to be submitted to the operations head.
• Concession to be seen and taken care of.
• The petty cash of center has to be taken care of and it should physically match with the statement all times.
• Timely procurement of Stationery items.
• Day to day activities of the center to be taken care of and reports to be made and submitted with the higher management by Saturday of every week.
• Student feedback to be addressed accordingly and should be reported to the higher management.
• Every Manager has to report to the management timely and should be present in the meeting.
• A report has to be submitted daily to the Operational head:
• Daily Cash: Cash as per the petty cash book and actual cash by the same day end.
• Absenteeism: Both staff and student as per daily wise and cumulative wise(in a percentage form).The report has to be submitted very next day.
• Query: Student query has to be reported very next day with the following details: No. Of query, Query pending, Query solved and reason for pending.
• Manager has to take care of the assets present in the centres and duly get all the assets serviced.
• Salary and other incentives to be dispatched to their subordinates and proper maintaining of the salary sheet.
• Manager should also act as a counsellor whenever required.
• Lectures and modules timely received or not to be checked and to dispatch the hard disk’s timely to head office.
• If found any irregularity any steps can be taken by the higher authority.
• Individual should maintain confidentiality of the Academy.
• If any deficiency or negligence is found harsh steps will be taken.
• Work in close association with all the centres / HO & both internal & External Customers
• Ensure smooth registration process for students.
• Must be able to generate revenue and should be able to achieve monthly targets.

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Skills

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Qualifications