Customer Care Executive

Customer Care Executive Click here to know company Ernakulam / Kochi / Cochin

Job Description

Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.

Fresher/Experience in NBFC or Banking


Skills

Communication skills , Customer Service , Customer Relations ,


Qualifications

  • Any Degree

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