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Job Description
Responsibilities:
Manage a portfolio of customers and serve as their key point of contact
Build and maintain strong, long-lasting customer relationships
Understand customer needs and provide appropriate solutions and recommendations
Handle customer inquiries, complaints, and escalations in a timely and professional manner
Collaborate with cross-functional teams to ensure customer success
Identify opportunities to enhance the customer experience and drive customer loyalty
Prepare regular reports and maintain accurate customer records
Skills
Customer Relations , Communication skills , Problem Solving ,
Qualifications
- Any Degree