Job Description

We are looking for a dedicated and proactive IT Coordinator to manage and support our IT infrastructure. The ideal candidate should have at least 1 year of experience in IT support and server management, with a solid understanding of IT systems and troubleshooting. This position is based at our Ernakulam office.

Key Responsibilities:
• Provide technical support to office staff on hardware, software, and network issues.
• Manage and maintain internal servers and ensure proper system performance.
• Monitor and ensure data backup, security, and disaster recovery procedures are in place.
• Coordinate with vendors and service providers for maintenance and IT-related services.
• Maintain IT inventory and ensure timely upgrades and repairs.
• Troubleshoot and resolve network connectivity issues.
• Assist in setting up workstations, printers, and network devices.

Required Skills & Qualifications:
• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum 1 year of relevant experience in IT support or system administration.
• Knowledge of Windows/Linux servers, networking, and IT security.
• Good problem-solving skills and the ability to work independently.
• Strong communication and interpersonal skills.

Working Days: Monday to Saturday (Off on Second Saturdays)
Office Hours: 9:00 AM – 5:30 PM

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Skills

IT Coordinator , Technical Support , Monitoring , Troubleshooting , Problem Solving , Communication skills , Interpersonal skills ,

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Qualifications

• Diploma or Degree