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Job Description
A Product Specialist (Sales Executive) is a sales professional who focuses on selling a specific product or range of products while possessing in-depth knowledge of the product features, benefits, and market. Their role is often a blend of sales and technical expertise, and they are crucial in bridging the gap between customers and the company’s offerings. Here's a detailed overview of their responsibilities and skills:
Key Responsibilities:
Product Knowledge:
Maintain a deep understanding of the product or product range.
Stay updated on new features, enhancements, and industry trends.
Assist customers in understanding how the product meets their needs.
Sales and Customer Engagement:
Identify and prospect potential customers.
Conduct product demos and presentations to educate prospects and customers.
Address customer queries and resolve issues effectively.
Close sales and achieve sales targets.
Customer Relationships:
Build and maintain strong relationships with existing clients.
Understand customer needs and recommend appropriate solutions.
Provide post-sale support, including training or troubleshooting.
Market Analysis:
Understand competitors' products and market positioning.
Identify trends, customer pain points, and opportunities for product improvement.
Sales Support:
Work closely with marketing and product teams to create tailored sales strategies.
Collaborate with the sales team to ensure alignment on goals and strategies.
Assist in developing sales materials, presentations, and proposals.
Reporting and Documentation:
Track sales progress and provide regular updates to management.
Document customer interactions and feedback in CRM systems.
Skills
Communication skills , Product Awareness , Quality Assurance/QA , Customer Service , Problem Solving , Analytical Skills , Market Research ,
Qualifications
- Any Degree