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Job Description
Deliver the company experience for guests
Work with the hotel team to create the company experience for guests
Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
Follow up with guests with additional services that enhance the guests’ experience.
Handle guest requests personally and/or refer as appropriate.
Demonstrate the hotel values when providing service and teamwork.
Create luxury for all the senses by greeting and seating guests.
Welcome guests and make them feel at home.
Take all room service orders quickly and courteously.
Help butlers to set for service when business is heavy.
Monitor service load throughout shift and pace orders and delivery accordingly.
Skills
Room Attendant , Communication skills ,
Qualifications
- Bachelor of Hotel Management (BHM)