Job Description

Candidate with good customer service skills would be preferred.

Should have experience in customer support voice process.

Candidate having prior experience in customer service industry are preffered.

Responsible for dealing with client queries.

Ensures quality service in co-ordination of customers and vendors.

Ensures clear and effective communication to clients.

Handling In bound & Out bound calls.

To exercise high degree of tact and poise and occasionally overcoming language barriers.

Inventory management of Unit supplies.

Maintaining MIS reports

Resolution of day-to-day operational issues.

Escalate in case of major variance in operational issues.

Quality improvement implementation.

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Skills

Customer Relations ,

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Qualifications

• Any Degree