Job Description

Job Responsibilities:
• Handle customer calls during emergency situations, providing immediate and considerate support.
• Arrange for nearby technicians or towing vehicles to assist customers.
• Coordinate with service teams to ensure timely and efficient service delivery.
• Maintain accurate records of customer interactions and service requests.
• Communicate effectively with customers in a minimum of three languages, including Malayalam and English.
• Work in various shifts to provide 24/7 support.

Qualifications:
• Proficiency in Malayalam and English; ability to communicate in at least one more language.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle emergency situations calmly and efficiently.
• Strong organizational skills and attention to detail.
• Willingness to work in shifts, including nights and weekends.
• Prior experience in customer service or roadside assistance is preferred but not mandatory.

Compensation:
• Competitive salary
• Monthly performance-based incentives

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Skills

Communication skills , Finalization , Sales Recruiter , Manpower ,

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Qualifications

• Any Degree